https://safran-mobilite.profils.org/handlers/offerRss.ashx?LCID=1033&Rss_Profile=4387 en-US https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&offre=2026-189025&LCID=1033 IT/Operations manager Permanent Denton <b>Job field / Job profile : </b>IT/Operations manager<br /> <b>Employment type : </b>Permanent<br /> <b>Job details : </b><br /> HERE, WE CRAFT EXCELLENCE TOGETHER. At Safran, we believe in sustainable career journeys, collaboration as a cornerstone of innovation, and the freedom to explore diverse career paths. We are proud to be featured in TIME's World's Best Companies 2025 ranking, securing 2nd place in the Aerospace & Defense sector and 52nd overall. As a Workplace Support Team Leader, you'll contribute to meaningful projects that shape the future of aerospace. This position contributes to our vision by:  Lead, supervise, and support the IT support team to ensure efficient service delivery.  Coordinate IT projects and support activities to meet business objectives.  Assign tasks, prioritize workloads, and monitor team performance.  Foster a culture of customer service excellence, accountability, and continuous improvement.  Act as the escalation point for major incidents and coordinate response activities.  Coordinate cross-functional teams and stakeholders during complex or transverse incidents.  Communicate incident impacts, progress, and resolution status to end users and technical teams. Prepare and deliver incident reports, analytics, and performance metrics. Proactively identify recurring issues and drive problem management initiatives to prevent future incidents. Supervise user account administration, including provisioning, modifications, and access controls. Support compliance with information security standards, policies, and procedures. Oversee Local Area Network (LAN) administration and support activities. Maintain accurate documentation of processes, incidents, and inventory records. Adheres to safe work practices and contributes to the evolution of the health, safety, and environmental program and culture; Regular, predictable attendance is required; Other duties may be assigned. What we offer: Competitive salaries •Paid holidays •Comprehensive benefits •Retirement (401K) plans with employer match •Professional development opportunities •Tuition assistance •Over 300 career paths across global sites Work Culture: At Safran, we foster a respectful and inclusive workplace where diverse perspectives are valued. We support sustainable career journeys and encourage employees to explore multiple paths for growth. Collaboration is essential to our success, and we are committed to helping every team member thrive. We engage with our communities through educational programs, outreach initiatives, and career events, inspiring future talent to join our mission. At Safran Electrical & Power, we value service-oriented team players who demonstrate strong interpersonal skills, a positive attitude, and the ability to adapt to our dynamic, innovative environment. Education and/or Experience Bachelor's Degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field. •Minimum 5 years of experience in IT Support, Service Desk, Infrastructure Support, or a related field.<br /><br /> •Monitors work to ensure service levels, priorities, and business objectives are met. •Manages team schedules, workload distribution, vacations, and resource allocation to maintain adequate service coverage. •Monitors individual and team performance against established Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and departmental goals. •Ensures adherence to company policies, Information Security (IS) procedures, and IT service management processes. •Serves as the primary escalation point for complex incidents, major incidents, and customer service issues. •Facilitates team meetings, communicates organizational priorities, and promotes collaboration across departments. •Identifies training needs and ensures continuous development of technical and customer service skills within the team. •Supports a culture of continuous improvement, teamwork, and customer satisfaction. •Ensures compliance with Health, Safety, and Environmental (HSE) requirements and promotes a safe working environment for all team members. •Provides input on budgeting, equipment planning, and resource requirements related to IT support operations. •Conducts performance evaluations, establishes individual objectives, and supports employee development plans. Highlights from our facility: As the North American headquarters for Safran Electrical & Power, the Denton, Texas facility brings together a diverse team committed to crafting excellence. Here, we innovate smarter electrical solutions for a better flight—together. Recognized with honors such as the Northrop Grumman Supplier Performance Excellence Award, Sikorsky Elite Supplier, and Boeing Supplier of the Year, we are proud to lead in quality and innovation. Located in the heart of North Texas, Denton offers a vibrant arts and music scene and is home to two major universities! This description outlines the general nature and level of work for this position. Duties, responsibilities, and qualifications may vary by assignment or group. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Safran Electrical & Power is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. For verification or accommodation requests, please email ashlyn.mcmullen@safrangroup.com or call 940-394-7934. We will make a determination on your request for reasonable accommodation on a case-by-case basis. Candidates for positions with Safran Electrical & Power must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. Must be a US Citizen to be considered for ITAR purposes. Visa sponsorship is not available for this position. Relocation assistance is not offered for this position.<br /> <b>City (-ies) : </b>Denton<br /> <b>Minimum education level achieved : </b>Bachelor's Degree<br /> Tue, 06 Oct 2026 18:33:22 Z https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&offre=2024-137365&LCID=1033 IT/Operations manager Permanent Moissy-Cramayel <b>Job field / Job profile : </b>IT/Operations manager<br /> <b>Employment type : </b>Permanent<br /> <b>Job details : </b><br /> Le Département Digital Infrastructures & Cloud Platform renforce la gestion des identités et des accès (IAM) afin de garantir la sécurité, la cohérence et la disponibilité des services critiques d'authentification et d'habilitation. Le poste inclut la gestion opérationnelle des annuaires et systèmes IDM internes et fournisseurs, ainsi que la coordination avec les équipes Groupe et les équipes offshore en Inde. Missions principales • Manager une équipe d'experts de la gestion des identités basée en France et inde. • Piloter et coordonner les équipes en Inde en charge des activités d'Access Right Management. • Assurer la gestion opérationnelle et l'évolution des plateformes suivantes : - Active Directory interne (AD) - Annuaire LDAP IAE Fournisseurs - IDM interne RUG - IDM Fournisseurs GUEE • Garantir la disponibilité, la performance et la conformité des services IAM. • Être l'interlocuteur privilégié des équipes Groupe pour l'AD Groupe et l'IDM Groupe. • Assurer la cohérence des pratiques et l'application des politiques IAM Groupe. • Conduire les revues d'accès, la séparation des rôles, la gestion des risques et la conformité SSI. • Contribuer aux projets d'évolution IAM (sécurisation, transformation, automatisation). • Coordonner les parties prenantes (DSI, cybersécurité, infrastructures, métiers, Groupe). • Produire un reporting régulier sur les activités, incidents, risques et niveaux de service. Compétences techniques : • Maitrise Active Directory, LDAP, IDM (RUG, GUEE ou équivalents). • Connaissance des protocoles IAM : Kerberos, SAML, OAuth2, OpenID Connect. • Compréhension des environnements hybrides (on-premise / cloud). • Bon niveau en cybersécurité, MFA, Zero Trust, gestion des habilitations. Compétences managériales : • Management d'experts et de prestataires offshore. • Capacité à organiser, prioriser et structurer les activités. • Sens de la montée en compétence et de l'accompagnement au changement. Compétences comportementales : • Leadership, communication claire, rigueur. • Esprit d'analyse et de synthèse. • Travail en transverse avec équipes internes et Groupe.<br /><br /> • Bac+5 en informatique ou cybersécurité. • Expérience confirmée (supérieur à 5 ans) en gestion des accès et des identités • Expérience solide en management d'équipes techniques, idéalement avec un modèle offshore. • Aisance dans les environnements internationaux et multi-sites.<br /> <b>City (-ies) : </b>Moissy-Cramayel<br /> <b>Minimum education level achieved : </b>Master Degree<br /> <b>Language / Level : </b><br /> English : Fluent<br /> Thu, 24 Sep 2026 12:32:36 Z