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    <title>Esportare RSS delle offerte - Only featured vacancies : No / Profession : Support et services client</title>
    <link>https://safran-mobilite.profils.org/handlers/offerRss.ashx?LCID=1040&amp;Rss_JobFamily=4260</link>
    <description />
    <language>it-IT</language>
    <item>
      <link>https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&amp;offre=2026-171756&amp;LCID=1040</link>
      <category>Supporto e servizi al cliente/Formation support &amp; services client</category>
      <category>Contratto a tempo indeterminato</category>
      <category>Charleston</category>
      <title>2026-171756 - AIRCRAFT INTERIORS FIELD SERVICE TECHNICIAN II ($4,000.00 Hiring Bonus) </title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Formation support &amp; services client&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
As a member of Safran Seats, you contribute to providing over one million seats to airlines worldwide, ensuring superior quality, comfort, and innovation. Your role involves collaborating with a team to develop high-value solutions for passengers and crews. Safran is one of the few OEMs offering a comprehensive range of passenger seats, from economy to first class, allowing you to take pride in creating impressive seating options for various needs.

(This position is located in Charleston, SC)

1. Occupational Summary (Position Objective &amp; Authorities)

Objective:
The Field Service Technician II provides on-site support at the Air Framer for Safran Aerospace Seats pertaining to interiors manufactured in USA, France and Great Britain. The team of Field Service Technicians provides assistance to Air Framer / Airline customers during the build of the Aircraft specific to installation issues, damaged parts, reworking pickups, cosmetic defects and any customer relations issues we have. Rework areas include: Receiving, BFE, Factory and Flight line relating to all built Aircraft with Safran Seats product. All rework preformed at the Air Framer must adhere to Safran Seats drawings, specifications and specific rework instructions. This position will work under general supervision and reports to the OSS Manager on a daily basis. This position handles moderately complex issues and problems, and refers more highly complex issues to higher-level technicians.


2. Essential Functions (Duties and Responsibilities)

A) Rework and stamp pickups self-identified and/or written by Air Framer and/or customer during the build of the Aircraft.
B) Replace/troubleshoot faulty electronic components and other damaged parts, adjusting misaligned panels / trim pieces, provide assistance to the Air Framer seat installation team and other miscellaneous tasks given. 
C) Sustains a high quality level of workmanship at all times.
D) Responds promptly to all communication (telephone, etc.) with Air Framer personnel and customers.
E) Maintain a good rapport with Air Framer personnel and customers.
F) Follow Safran /Air Framer safety guidelines or processes established by the organization at all times.
G) Submits accurate part order requests and understands the POA / SOA process at Air Framer / Safran.
H) Responsible for driving company van and other technicians safely around Air Framer/Safran Facilities.
I) Attend Safran daily standup/tie-in meeting.
J) Adhere to Air Framer /Safran training requirements that relate to Flight line, Safety and other course overviews throughout the year.
K) Coordinate verbally with QA's, Engineers, Lead's, Technicians and other key Air Framer / Safran personnel on a daily basis. 
L) Performs other duties as assigned.&lt;br /&gt;&lt;br /&gt;
3. Qualification Requirements

A. Education &amp; Qualification-
• High School Diploma or equivalent required. Associate's degree in a related technical field preferred.

B. Work Experience - Technical knowledge-
• At least 2 years of Field Service experience related to troubleshooting and repairs required. 

C.	Professional Skills-
• Natural mechanical ability with hand and power tools
• Basic working knowledge of CMM's, Engineering Drawing's and other technical documents.
• Basic computer knowledge and have some familiarity with MS office applications.
• Proficient using smart phones / tablets on a daily basis to send emails, pictures and other applications.
• Valid driver's license and the ability to obtain a passport.

D. Behavioral Skills-
• Ability to work efficiently under stressful situations. 
• Follows instructions and complete jobs in a timely manner.
• Customer service is essential for this job and the employee must have excellent communication skills, verbally and handwritten.
• Must have the availability to work various hours, after hours and weekend as needed.
• Must have ability to maintain multiple tasks simultaneously, including the ability to manage assignments from more than one customer during any given day.
• Willing to travel to other Air Framer FALs in other state and other international Safran sites on some occasion.
• Must have the ability to generate written communication and to operate required office equipment. 
• Ability to read and review written communication. 
• Speech and hearing abilities that allow individual to communicate clearly and distinctly in English. 

E. Desirable Aspects-
• Hands on electrical troubleshooting knowledge i.e. testing voltage and continuity.
• Demonstrated participation in continuous improvement efforts.
• Clear written and verbal communication.

Travel - International and/or Domestic travel required; Approximately 2-4 weeks per year.


Safran Seats USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;Charleston&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;CAP, BEP ou BAC&lt;br /&gt;
</description>
      <pubDate>Sun, 18 Oct 2026 22:15:25 Z</pubDate>
    </item>
    <item>
      <link>https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&amp;offre=2026-178212&amp;LCID=1040</link>
      <category>Supporto e servizi al cliente/Field representative</category>
      <category>Contratto a tempo indeterminato</category>
      <category>Route du Camp d'Aviation 13800 Istres</category>
      <title>2026-178212 - Formateur Aéronautique M88  F/H</title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Field representative&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
Support technique opérationnel pour le client Dassault sur avions de développement.
Etre l'interlocuteur privilégié du client pour toutes questions techniques concernant l'utilisation des moteurs M88
Assurer l'assistance technique opérationnelle sur les moteurs avionnées ou en atelier dans le respect des procédures (référentiels techniques, qualité, SSE) et des TAT cibles.
Encadrer les nouveau embauchés et les faire monter en compétence sur les activité de maintenance M88 sur moteur avionnée ou en atelier.

Déployer le cursus de formation et de montée en compétence pour les assistant technique en devenir. 
Délivrer les formation aux clients exports si besoin.
Participer à la monté en maturité des syllabus de formation déjà en place.&lt;br /&gt;&lt;br /&gt;
Expérience réussie en tant que support technique client.
Un forte connaissance du moteur M88 et plus généralement des turbomachine.
Une appétence certaine pour le partage de connaissance et l'accompagnement des collaborateur moins expérimentés.
La connaissant des différents outils pédagogiques.&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;Route du Camp d'Aviation 13800 Istres&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;BAC+2&lt;br /&gt;
&lt;b&gt;Lingua / Livello : &lt;/b&gt;&lt;br /&gt;
Francese : Bilingue&lt;br /&gt;
&lt;b&gt;Lingua / Livello : &lt;/b&gt;&lt;br /&gt;
Inglese : Fluente&lt;br /&gt;
</description>
      <pubDate>Sun, 18 Oct 2026 22:14:50 Z</pubDate>
    </item>
    <item>
      <link>https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&amp;offre=2026-183793&amp;LCID=1040</link>
      <category>Supporto e servizi al cliente/Program support &amp; services management (PSSM)</category>
      <category>Contratto a tempo indeterminato</category>
      <category>Everett</category>
      <title>2026-183793 - Field Service Technician Supervisor ($4,000.00 Hiring Bonus)</title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Program support &amp; services management (PSSM)&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
A glimpse at the job:

HERE, WE CRAFT EXCELLENCE TOGETHER. At Safran, we believe in sustainable career journeys, collaboration as a cornerstone of innovation, and the freedom to explore diverse career paths. As a Field Service Technician - Supervisor you'll contribute to meaningful projects that shape the future of aerospace.

This position contributes to our vision by:
 Mentor Mechanics on technical skills, best practices and adherence to Safran processes.
 Get daily Airframer non-conformity and production reports
 Direct crew and set daily tasks priority for Safran aircraft workload. This includes assigning jobs to mechanics, pick-ups stamping, leading Safran standup / tie-in meetings, attending project status meetings and generating project status tie-in reports.
 Create emergent removal paperwork to install / replace parts at the Airframer.
 Report Quality issues to the appropriate parties within the organization
 Analyze discovered quality issues with Mechanics
 Add all QA issues to the appropriate tracking document or system
 Verify team's Time Sheet for accuracy prior to submittal to Manager.
 Manage performance, behavior, training needs, etc. of the team.
 Continuously seek Operational Excellence and continuous improvement.
 Weekly review Airframer Production Reports to maintain and keep team members up to date pertaining to Seat on dock, receiving inspections, seat installation and other key Milestone dates.


What we offer:
 Competitive salaries
• Paid holidays
• Recognition programs
• Comprehensive benefits
• Retirement (401K) plans with employer match
• Professional development opportunities
• Tuition assistance
• Over 300 career paths across global sites

Highlights from our facility:
Safran Seats in Gainesville, Texas, plays a big role in making top-notch aircraft seats for airlines around the world. The team here is known for their know-how and dedication to building comfortable, reliable seats for both commercial and business planes. With a focus on quality and new ideas, the Gainesville facility helps keep Safran at the forefront of the aviation seating industry, working closely with airlines and aircraft makers to deliver seats passengers appreciate.



Join Safran Seats. Here we craft excellence together.&lt;br /&gt;&lt;br /&gt;
At Safran Seats, we value service-oriented team players who demonstrate strong interpersonal skills, a positive attitude, and the ability to adapt to our dynamic, innovative environment.

• High School Diploma or equivalent required. Associate's degree in a related technical field preferred.
• 6 years of Technical Field Service or technical experience related to the aerospace industry.
• Leadership or supervisory experience is preferred.
• Knowledge of Safran passenger seating preferred.
• High level of organizational skills, employing various tracking, note taking and visual management techniques to maintain clarity in reporting status.
• Natural mechanical ability with hand and power tools.
• Experienced in referencing CMM's, Drawing's, PQS and installation documents to find solutions to resolve issues.
• Experienced reading and interpreting documents such as electrical drawings, MSDS sheets, maintenance manuals, product specifications and service bulletins.
• Expert (desirable but not essential) in reworking all different seat class types or is considered to be a specialist in a specific area. This includes electrical troubleshooting, painting, declam and cosmetic repairs.
• Good overall knowledge with Computer/MS Office applications especially Microsoft Excel spreadsheets and Microsoft Words.

Across all team members, we are looking for the following attributes:
• Innovative &amp; Curious
• Collaborative &amp; Inclusive
• Committed to Safety
• Trustworthy
• Results Focused
• Driven to Excellence
• Powered by Teamwork


This description outlines the general nature and level of work for this position. Duties, responsibilities, and qualifications may vary by assignment or group. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Safran Seats is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. For verification or accommodation requests, please email jeff.guin@safrangroup.com or call 940-363-2068. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Candidates for positions with Safran Seats must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire.

Visa sponsorship is not available for this position
Relocation assistance may be offered for this position.&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;Everett&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;CAP, BEP ou BAC&lt;br /&gt;
</description>
      <pubDate>Sun, 18 Oct 2026 22:14:41 Z</pubDate>
    </item>
    <item>
      <link>https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&amp;offre=2026-183388&amp;LCID=1040</link>
      <category>Supporto e servizi al cliente/Field representative</category>
      <category>Contratto a tempo indeterminato</category>
      <category>Charleston</category>
      <title>2026-183388 - Field Service Technician Supervisor ($4,000.00 Hiring Bonus)</title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Field representative&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
A glimpse at the job:

HERE, WE CRAFT EXCELLENCE TOGETHER. At Safran, we believe in sustainable career journeys, collaboration as a cornerstone of innovation, and the freedom to explore diverse career paths. As a Field Service Technician - Supervisor you'll contribute to meaningful projects that shape the future of aerospace.

This position contributes to our vision by:
	Mentor Mechanics on technical skills, best practices and adherence to Safran processes.
	Get daily Airframer non-conformity and production reports
	Direct crew and set daily tasks priority for Safran aircraft workload. This includes assigning jobs to mechanics, pick-ups stamping, leading Safran standup / tie-in meetings, attending project status meetings and generating project status tie-in reports. 
	Create emergent removal paperwork to install / replace parts at the Airframer.
	Report Quality issues to the appropriate parties within the organization 
	Analyze discovered quality issues with Mechanics
	Add all QA issues to the appropriate tracking document or system
	Verify team's Time Sheet for accuracy prior to submittal to Manager.
	Manage performance, behavior, training needs, etc. of the team.
	Continuously seek Operational Excellence and continuous improvement.
	Weekly review Airframer Production Reports to maintain and keep team members up to date pertaining to Seat on dock, receiving inspections, seat installation and other key Milestone dates.


What we offer:
	Competitive salaries
•	Paid holidays
•	Recognition programs
•	Comprehensive benefits
•	Retirement (401K) plans with employer match
•	Professional development opportunities
•	Tuition assistance
•	Over 300 career paths across global sites

Highlights from our facility:
Safran Seats in Gainesville, Texas, plays a big role in making top-notch aircraft seats for airlines around the world. The team here is known for their know-how and dedication to building comfortable, reliable seats for both commercial and business planes. With a focus on quality and new ideas, the Gainesville facility helps keep Safran at the forefront of the aviation seating industry, working closely with airlines and aircraft makers to deliver seats passengers appreciate.



Join Safran Seats. Here we craft excellence together. &lt;br /&gt;&lt;br /&gt;
At Safran Seats, we value service-oriented team players who demonstrate strong interpersonal skills, a positive attitude, and the ability to adapt to our dynamic, innovative environment. 

•	High School Diploma or equivalent required. Associate's degree in a related technical field preferred.
•	6 years of Technical Field Service or technical experience related to the aerospace industry.
•	Leadership or supervisory experience is preferred.
•	Knowledge of Safran passenger seating preferred.
•	High level of organizational skills, employing various tracking, note taking and visual management techniques to maintain clarity in reporting status.
•	Natural mechanical ability with hand and power tools.
•	Experienced in referencing CMM's, Drawing's, PQS and installation documents to find solutions to resolve issues.
•	Experienced reading and interpreting documents such as electrical drawings, MSDS sheets, maintenance manuals, product specifications and service bulletins.
•	Expert (desirable but not essential) in reworking all different seat class types or is considered to be a specialist in a specific area. This includes electrical troubleshooting, painting, declam and cosmetic repairs.
•	Good overall knowledge with Computer/MS Office applications especially Microsoft Excel spreadsheets and Microsoft Words.

Across all team members, we are looking for the following attributes:
•	Innovative &amp; Curious 
•	Collaborative &amp; Inclusive
•	Committed to Safety
•	Trustworthy
•	Results Focused 
•	Driven to Excellence
•	Powered by Teamwork


This description outlines the general nature and level of work for this position. Duties, responsibilities, and qualifications may vary by assignment or group. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Safran Seats is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. For verification or accommodation requests, please email jeff.guin@safrangroup.com or call 940-363-2068. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Candidates for positions with Safran Seats must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. 

Visa sponsorship is not available for this position 
Relocation assistance may be offered for this position. &lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;Charleston&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;CAP, BEP ou BAC&lt;br /&gt;
</description>
      <pubDate>Sun, 18 Oct 2026 22:14:40 Z</pubDate>
    </item>
    <item>
      <link>https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&amp;offre=2026-183387&amp;LCID=1040</link>
      <category>Supporto e servizi al cliente/Field representative</category>
      <category>Contratto a tempo indeterminato</category>
      <category>Charleston</category>
      <title>2026-183387 - Field Service Technician Supervisor ($4,000.00 Hiring Bonus)</title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Field representative&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
A glimpse at the job:

HERE, WE CRAFT EXCELLENCE TOGETHER. At Safran, we believe in sustainable career journeys, collaboration as a cornerstone of innovation, and the freedom to explore diverse career paths. As a Field Service Technician - Supervisor you'll contribute to meaningful projects that shape the future of aerospace.

This position contributes to our vision by:
	Mentor Mechanics on technical skills, best practices and adherence to Safran processes.
	Get daily Airframer non-conformity and production reports
	Direct crew and set daily tasks priority for Safran aircraft workload. This includes assigning jobs to mechanics, pick-ups stamping, leading Safran standup / tie-in meetings, attending project status meetings and generating project status tie-in reports. 
	Create emergent removal paperwork to install / replace parts at the Airframer.
	Report Quality issues to the appropriate parties within the organization 
	Analyze discovered quality issues with Mechanics
	Add all QA issues to the appropriate tracking document or system
	Verify team's Time Sheet for accuracy prior to submittal to Manager.
	Manage performance, behavior, training needs, etc. of the team.
	Continuously seek Operational Excellence and continuous improvement.
	Weekly review Airframer Production Reports to maintain and keep team members up to date pertaining to Seat on dock, receiving inspections, seat installation and other key Milestone dates.


What we offer:
	Competitive salaries
•	Paid holidays
•	Recognition programs
•	Comprehensive benefits
•	Retirement (401K) plans with employer match
•	Professional development opportunities
•	Tuition assistance
•	Over 300 career paths across global sites

Highlights from our facility:
Safran Seats in Gainesville, Texas, plays a big role in making top-notch aircraft seats for airlines around the world. The team here is known for their know-how and dedication to building comfortable, reliable seats for both commercial and business planes. With a focus on quality and new ideas, the Gainesville facility helps keep Safran at the forefront of the aviation seating industry, working closely with airlines and aircraft makers to deliver seats passengers appreciate.



Join Safran Seats. Here we craft excellence together. &lt;br /&gt;&lt;br /&gt;
At Safran Seats, we value service-oriented team players who demonstrate strong interpersonal skills, a positive attitude, and the ability to adapt to our dynamic, innovative environment. 

•	High School Diploma or equivalent required. Associate's degree in a related technical field preferred.
•	4 years of Technical Field Service or technical experience related to the aerospace industry.
•	Leadership or supervisory experience is preferred.
•	Knowledge of Safran passenger seating preferred.
•	High level of organizational skills, employing various tracking, note taking and visual management techniques to maintain clarity in reporting status.
•	Natural mechanical ability with hand and power tools.
•	Experienced in referencing CMM's, Drawing's, PQS and installation documents to find solutions to resolve issues.
•	Experienced reading and interpreting documents such as electrical drawings, MSDS sheets, maintenance manuals, product specifications and service bulletins.
•	Expert (desirable but not essential) in reworking all different seat class types or is considered to be a specialist in a specific area. This includes electrical troubleshooting, painting, declam and cosmetic repairs.
•	Good overall knowledge with Computer/MS Office applications especially Microsoft Excel spreadsheets and Microsoft Words.

Across all team members, we are looking for the following attributes:
•	Innovative &amp; Curious 
•	Collaborative &amp; Inclusive
•	Committed to Safety
•	Trustworthy
•	Results Focused 
•	Driven to Excellence
•	Powered by Teamwork


This description outlines the general nature and level of work for this position. Duties, responsibilities, and qualifications may vary by assignment or group. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Safran Seats is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. For verification or accommodation requests, please email jeff.guin@safrangroup.com or call 940-363-2068. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Candidates for positions with Safran Seats must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. 

Visa sponsorship is not available for this position 
Relocation assistance may be offered for this position. &lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;Charleston&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;CAP, BEP ou BAC&lt;br /&gt;
</description>
      <pubDate>Sun, 18 Oct 2026 22:14:39 Z</pubDate>
    </item>
    <item>
      <link>https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&amp;offre=2026-183386&amp;LCID=1040</link>
      <category>Supporto e servizi al cliente/Field representative</category>
      <category>Contratto a tempo indeterminato</category>
      <category>Charleston</category>
      <title>2026-183386 - Aircraft Interiors Field Service Technician 3 ($4,000.00 Hiring Bonus)</title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Field representative&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.

(This position is located in Charleston, South Carolina)

Objective:
The Field Service Technician III provides on-site support at the Air Framer for Safran Aerospace Seats pertaining to interiors manufactured in USA, France and Great Britain. The team of Field Service Technicians provides assistance to Air Framer / Airline customers during the build of the Aircraft specific to installation issues, damaged parts, reworking pickups, cosmetic defects and any customer relations issues we have. Rework areas include: Receiving, BFE, Factory and Flight line relating to all built Aircraft with Safran Seats product. All rework preformed at the Air Framer must adhere to Safran Seats drawings, specifications and specific rework instructions. This position will work under minimal supervision and reports to the OSS Manager on a daily basis. This position is capable of managing complex issues, supporting Tech I and Tech II levels, and escalating to the appropriate management level as needed.

Main Function Responsibilities:
A)	Rework and stamp pickups self-identified and/or written by Air Framer and/or customer during the build of the Aircraft.
B)	Diagnose faulty electronic components using computer software and multi-meter successfully down to the root cause.
C)	In a highly efficient manner, adjusts misaligned panels, trim pieces, harnesses, electrical components, factory installation issues and other various jobs. 
D)	Create emergent removal paperwork to install / replace parts at the Air Framer.
E)	Sustains a high-quality level of workmanship at all times.
F)	May train other team members in particular field expertise (paint, avionics and etc.).&lt;br /&gt;&lt;br /&gt;
Qualifications Requirement:
A.	Education &amp; Qualification:
•	High School Diploma or equivalent required. Associate's degree in a related technical field preferred.

B.	Work Experience - Technical knowledge:
•	4 years of Field Service experience related to troubleshooting and repairs required. 
•	Prefer field service-related experience on aircraft interiors.

C.	Professional Skills:
•	Knowledge of Safran passenger seating preferred.
•	Natural mechanical ability with hand and power tools.
•	Navigate through CMM's, Drawing's, PQS and install documents to find solutions to resolve issues.
•	Experienced reading and interpreting documents such as electrical drawing, MSDS sheets, maintenance manuals, product specifications and service bulletins.
•	Expert in reworking all different seat class types or is considered to be a specialist in a specific area. This includes: electrical troubleshooting, painting, declam and cosmetic repairs.
•	Good computer knowledge and have familiarity with MS office applications.
•	Proficient with Safran actuation software. 
•	Proficient using smart phones / tablets on a daily basis to send emails, pictures and other applications.
•	Valid driver's license and the ability to obtain a passport.

D.	Behavioral Skills:
•	Ability to work efficiently under stressful situations. 
•	Follow instructions and complete jobs in a timely manner.
•	Customer service is essential for this job and the employee must have excellent communication skills, verbally and handwritten.
•	Must have the availability to work various hours, after hours and weekend as needed.
•	Must have ability to maintain multiple tasks simultaneously, including the ability to manage assignments from more than one customer during any given day.
•	Willing to travel to other Air Framer FALs in other state and other international Safran sites on some occasion.

E.	Desirable Aspects:
•	Hands on electrical troubleshooting knowledge i.e. testing voltage and continuity.
•	Demonstrated participation in continuous improvement efforts
•	Clear written and verbal communication&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;Charleston&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;CAP, BEP ou BAC&lt;br /&gt;
</description>
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      <link>https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&amp;offre=2026-183366&amp;LCID=1040</link>
      <category>Supporto e servizi al cliente/Field representative</category>
      <category>Contratto a tempo indeterminato</category>
      <category>Charleston</category>
      <title>2026-183366 - Aircraft Interiors Field Service Technician II ($4,000.00 Hiring Bonus) </title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Field representative&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
Safran is seeking mechanically inclined technicians who enjoy hands-on problem solving. You will work directly on commercial aircraft, supporting seat installations and resolving issues during aircraft assembly and delivery. This is an opportunity to gain aerospace experience, travel, interact with major aviation customers, and build a long-term career in aviation technical support. 

1. Occupational Summary (Position Objective &amp; Authorities)

Objective:
The Field Service Technician II provides on-site support at the Air Framer for Safran Aerospace Seats pertaining to interiors manufactured in USA, France and Great Britain. The team of Field Service Technicians provides assistance to Air Framer / Airline customers during the build of the Aircraft specific to installation issues, damaged parts, reworking pickups, cosmetic defects and any customer relations issues we have. Rework areas include: Receiving, BFE, Factory and Flight line relating to all built Aircraft with Safran Seats product. All rework preformed at the Air Framer must adhere to Safran Seats drawings, specifications and specific rework instructions. This position will work under general supervision and reports to the OSS Manager on a daily basis. This position handles moderately complex issues and problems, and refers more highly complex issues to higher-level technicians.


2. Essential Functions (Duties and Responsibilities)

A) Rework and stamp pickups self-identified and/or written by Air Framer and/or customer during the build of the Aircraft.
B) Replace/troubleshoot faulty electronic components and other damaged parts, adjusting misaligned panels / trim pieces, provide assistance to the Air Framer seat installation team and other miscellaneous tasks given. 
C) Sustains a high quality level of workmanship at all times.
D) Responds promptly to all communication (telephone, etc.) with Air Framer personnel and customers.
E) Maintain a good rapport with Air Framer personnel and customers.
F) Follow Safran /Air Framer safety guidelines or processes established by the organization at all times.
G) Submits accurate part order requests and understands the POA / SOA process at Air Framer / Safran.
H) Responsible for driving company van and other technicians safely around Air Framer/Safran Facilities.
I) Attend Safran daily standup/tie-in meeting.
J) Adhere to Air Framer /Safran training requirements that relate to Flight line, Safety and other course overviews throughout the year.
K) Coordinate verbally with QA's, Engineers, Lead's, Technicians and other key Air Framer / Safran personnel on a daily basis. 
L) Performs other duties as assigned.&lt;br /&gt;&lt;br /&gt;
3. Qualification Requirements

A. Education &amp; Qualification-
• High School Diploma or equivalent required. Associate's degree in a related technical field preferred.

B. Work Experience - Technical knowledge-
• At least 2 years of Field Service experience related to troubleshooting and repairs required. 

C.	Professional Skills-
• Natural mechanical ability with hand and power tools
• Basic working knowledge of CMM's, Engineering Drawing's and other technical documents.
• Basic computer knowledge and have some familiarity with MS office applications.
• Proficient using smart phones / tablets on a daily basis to send emails, pictures and other applications.
• Valid driver's license and the ability to obtain a passport.

D. Behavioral Skills-
• Ability to work efficiently under stressful situations. 
• Follows instructions and complete jobs in a timely manner.
• Customer service is essential for this job and the employee must have excellent communication skills, verbally and handwritten.
• Must have the availability to work various hours, after hours and weekend as needed.
• Must have ability to maintain multiple tasks simultaneously, including the ability to manage assignments from more than one customer during any given day.
• Willing to travel to other Air Framer FALs in other state and other international Safran sites on some occasion.
• Must have the ability to generate written communication and to operate required office equipment. 
• Ability to read and review written communication. 
• Speech and hearing abilities that allow individual to communicate clearly and distinctly in English. 

E. Desirable Aspects-
• Hands on electrical troubleshooting knowledge i.e. testing voltage and continuity.
• Demonstrated participation in continuous improvement efforts.
• Clear written and verbal communication.

Travel - International and/or Domestic travel required; Approximately 2-4 weeks per year.


Safran Seats USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;Charleston&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;CAP, BEP ou BAC&lt;br /&gt;
</description>
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      <link>https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&amp;offre=2026-183257&amp;LCID=1040</link>
      <category>Supporto e servizi al cliente/Ingenierie developpement du soutien</category>
      <category>Contratto a tempo indeterminato</category>
      <category>COLOMBES</category>
      <title>2026-183257 - Responsable Innovation Technique MRO F/H</title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Ingenierie developpement du soutien&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
Raison d'être du poste
Développer les capacités techniques et industrielles des activités MRO de Safran Transmission Systems en identifiant, structurant et pilotant la maturation de solutions innovantes créatrices de valeur.
En s'appuyant sur les expertises internes (BE, M&amp;P, Méthodes PS, Méthodes MRO, Qualité…) et les partenaires externes, le Responsable Innovation Technique MRO assure la convergence entre les besoins opérationnels du MRO et les feuilles de route technologiques afin d'accélérer l'industrialisation et le déploiement des innovations.
Missions principales : 
1.	Construire la feuille de route Innovation Technique MRO
a.	Identifier les besoins d'innovation des activités MRO en s'appuyant sur les remontées des shops MRO et l'expertise des métiers MPE
b.	Consolider les opportunités d'amélioration issues des ateliers, du support produit, des méthodes, de la qualité et des clients.
c.	Construire et animer la feuille de route Innovation Technique MRO en cohérence avec les priorités stratégiques de la DMR, les feuilles de route de la Direction Technique/ M&amp;P et des autres directions concernées.
d.	Prioriser le portefeuille de projets selon leur valeur ajoutée industrielle, économique et opérationnelle.
Exemples : nouveaux procédés de réparation, nouvelles méthodes d'inspection, nouvelles méthodes de montage/démontage, nouveaux outillages, technologies digitales appliquées au MRO, automatisation des opérations, IA appliquée au diagnostic ou à l'inspection, etc.
2.	Piloter la maturation des solutions innovantes
a.	Piloter les études de faisabilité industrielle et économique.
b.	Coordonner les études de faisabilité technique réalisées par les métiers compétents, en cohérence avec les responsabilités de maturation technologique portées par les entités compétentes. 
c.	Coordonner les travaux de développement et la réalisation des démonstrateurs avec les métiers compétents en garantissant l'atteinte des objectifs QCD
d.	Assurer la transition entre la maturation technologique portée par la Direction Technique / M&amp;P et l'industrialisation des solutions au sein des activités MRO.
e.	Identifier les risques techniques et définir les plans de réduction associés.

3.	Préparer le transfert vers les activités opérationnelles
a.	Préparer et coordonner le transfert des solutions vers les activités opérationnelles
b.	Coordonner les activités nécessaires à leur qualification avec les métiers compétents.
c.	Accompagner leur industrialisation avec les équipes Méthodes, Qualité et Production en s'appuyant sur l'expertise et le support Métier MPE quand nécessaire.
d.	Capitaliser les retours d'expérience et assurer le transfert des connaissances.&lt;br /&gt;&lt;br /&gt;
Formation &amp; expérience :
- Diplôme d'Ingénieur ou équivalent (Bac+5), avec une spécialisation en mécanique, matériaux, procédés, industrialisation ou aéronautique.
- Expérience confirmée (8 à 10 ans minimum) dans le développement de solutions techniques, l'industrialisation ou la maintenance aéronautique.
- Expérience significative en pilotage de projets techniques transverses.
- Une expérience en environnement MRO constitue un atout majeur.
- Une expérience des procédés spéciaux ou des technologies innovantes appliquées à l'aéronautique est appréciée.

Compétences techniques :
- Solides connaissances en mécanique, matériaux et procédés de fabrication/réparation.
- Capacité à analyser la faisabilité technique, industrielle et économique de nouvelles solutions.
- Bonne compréhension des exigences de qualification et de certification aéronautiques (Part 145).
- Connaissance des méthodologies de gestion de projet et de développement produit.
- Culture de l'innovation et veille technologique.
- Anglais professionnel.

Compétences comportementales :
- Capacité à influencer, convaincre et obtenir l'adhésion de parties prenantes aux enjeux parfois divergents.
- Capacité à arbitrer et prioriser un portefeuille de projets d'innovation.
- Leadership transverse.
- Forte capacité à fédérer des équipes sans lien hiérarchique.
- Esprit entrepreneurial et goût pour l'innovation.
- Curiosité technique et ouverture aux nouvelles technologies.
- Capacité à transformer une idée en solution industrielle.
- Excellentes capacités d'analyse et de synthèse.
- Force de proposition et sens de l'initiative.
- Aisance relationnelle avec des interlocuteurs variés (experts techniques, fournisseurs, direction).
- Orientation résultats et création de valeur.&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;COLOMBES&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;BAC+5&lt;br /&gt;
</description>
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      <link>https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&amp;offre=2026-182103&amp;LCID=1040</link>
      <category>Supporto e servizi al cliente/Program support &amp; services management (PSSM)</category>
      <category>Contratto a tempo indeterminato</category>
      <category>7330 Lincoln Way CA 92841 Garden Grove</category>
      <title>2026-182103 - Manager, Demand</title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Program support &amp; services management (PSSM)&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip. 

Join our first-class team to reinvent in-flight experience. In the role of Demand Manager you'll play a pivotal part on our Programs team. The Demand Manager oversees the planning, implementation, and tracking Demand performance of OEM and spares\aftermarket performance. 

This position contributes to our vision by:
• Analyzes variance to determine &amp; implement corrective actions. 
• Create plans, identifies, and coordinates stock requirements required over the life of the program with Program Management
• Identifies and analyzes Demand (quantitative and qualitative), establishes mitigation plans &amp; drives mitigation actions 
• Provides project leadership to ensure high quality work package on-time deliverables 
• Monitor problem solving and ensure root cause corrective action and recovery plan is defined &amp; executed
• Implement Demand project management plan 
• Record and document previous experiences and incorporates into safety stock and backlog planning and control
• Report, resolve and escalate as needed
• Create and maintain comprehensive project documentation
• Maintain ERP Demand and Forecast accuracy
• Compilation and publication of visual metrics, presentations and reports. Internal reporting, including project review presentations, lead Demand review and support S&amp;OP manager
• Other duties may be assigned&lt;br /&gt;&lt;br /&gt;
Qualifications:
Education: Bachelor's degree or equivalent experience
Experience: 4+ years of material control experience; experience with planning or managing projects; 2+ years in a management role.
Computer Skills: 
•	Familiar with Windows Operating System®, Microsoft Office Suites® and 
•	Experience with an MRP system

Additional Preferred Skills: (not required)
•	5+ years of similar experience
•	4 or more years of management role experience
•	PMP Certification
•	Local language + English

Description: Mid-level position within field. 

Working Conditions:
1.	Does require fluent communication in Local language
2.	Employment Status may be part-time, full-time, or temporary.
3.	Traveling is required.
4.	Protracted or irregular hours may be required.
5.	Relocation to another Safran facility may be required.&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;7330 Lincoln Way CA 92841 Garden Grove&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;BAC+3, BAC+4&lt;br /&gt;
</description>
      <pubDate>Sun, 18 Oct 2026 22:14:35 Z</pubDate>
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      <link>https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&amp;offre=2026-186458&amp;LCID=1040</link>
      <category>Supporto e servizi al cliente/Formation support &amp; services client</category>
      <category>Contratto a tempo indeterminato</category>
      <category>12806 State Avenue WA 98271 Marysville</category>
      <title>2026-186458 - Customer Service Representative 2 - SCM MV</title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Formation support &amp; services client&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.

We trust our employees to bring bold ideas to build the future of aerospace together, contributing to our ranking by TIME as the leading Aerospace &amp; Defense company on the 2023 World's Best Companies list (#59 on the full list). Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, “We did that”.

In the role of Customer Service Representative 2 you'll play a pivotal part on our Supply Chain team.

Safran Cabin Materials located in Marysville, WA is recruiting for a:

Customer Service Representative 2
7:00am to 3:30pm M-F

The Customer Service Representative requires a high level of internal customer engagement, plus the capability to coordinate successful integrated product offerings. Works in coordinating, supporting, improving the commercial process &amp; positively influence customer happiness. Responsible for coordinating customer requests, processes customer orders quotes, maintains front line communication with the customers. Update changes of order dates and ensure adherence with contractual obligations. Accountable for performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed.

Job duties include but are not limited to:
Receive and process intercompany purchase orders.
Accurately process customer transactions such as orders, quotes, invoices or returns. 
Provide accurate information regarding availability, lead times, special orders, etc. 
Monitor scheduled shipment dates to ensure timely delivery &amp; expedite as needed.
Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints. 
Identify trends in customer satisfaction or dissatisfaction.
Manage time effectively, meet personal goals &amp; work effectively with other members of the team.
Communicate to the purchasing &amp; planning departments unexpected increases or decreases in demand for products.
Maintain proficiency in using personal computer, data entry terminal &amp; other common office equipment/software. 
Follow company policies and procedures.
Present a professional image at all times to customers and vendors.
Active participation in operational improvement activities.
Other task as needed &amp; flexibility is key.
Willing to work overtime as needed.&lt;br /&gt;&lt;br /&gt;
At Safran Cabin, diversity &amp; inclusion is a source of richness that adds quality of life, performance, and innovation. We welcome diverse contributions and provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws. 

We seek service-oriented team players with strong interpersonal skills and a positive attitude, adaptable to our innovative and evolving environment.

Across all team members, we are looking for the following attributes:
•	Team oriented
•	Process focused
•	Open &amp; honest communication
•	Quality minded
•	Ability to persevere and honor commitments
•	Recognizes success
•	Executes with urgency
•	Creates solutions
•	Customer focused in everything we do

Job Requirements:
High school diploma required; Bachelor's degree preferred
4-5 years of data entry and customer service experience
Intermediate skills in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.
High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines.

This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group.

Safran Cabin Materials requires a criminal background check and drug screen to be completed and passed for all positions.&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;12806 State Avenue WA 98271 Marysville&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;CAP, BEP ou BAC&lt;br /&gt;
&lt;b&gt;Lingua / Livello : &lt;/b&gt;&lt;br /&gt;
Inglese : Fluente&lt;br /&gt;
</description>
      <pubDate>Sun, 18 Oct 2026 22:14:23 Z</pubDate>
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      <link>https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&amp;offre=2026-186375&amp;LCID=1040</link>
      <category>Supporto e servizi al cliente/Program support &amp; services management (PSSM)</category>
      <category>Contratto a tempo indeterminato</category>
      <category>COLOMBES</category>
      <title>2026-186375 - Product Support Manager F/H</title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Program support &amp; services management (PSSM)&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
OBJECTIFS &amp; MISSIONS.

- Piloter toutes les activités transverses après-vente du programme.
- Assurer la satisfaction des clients et des partenaires
- Responsable de la performance contractuelle support produit et de la performance économique de ces activités pour le programme
- Participer à l'élaboration des offres en collaboration avec les équipes commerciales Support.

ACTIVITES : 

Au sein du programme : 
•	Représenter le support &amp; services dans les Equipes Programmes (EP) et porter la voix du programme au sein des équipes support &amp; services.

•	Définir et mettre en œuvre la roadmap des activités du support &amp; services, en relation avec les objectifs du programme.

•	Définir, faire valider et piloter le budget nécessaire aux activités de support &amp; services, sur la base des hypothèses programme à court, moyen et long termes.

•	Suivre et piloter pour le programme la performance économique des différentes activités du support &amp; services :
-	Proposer une stratégie commerciale optimisée sur les activités de support
-	Suivre les couts de maintenance et piloter les plans d'actions associés

•	Piloter les risques et opportunités des activités support et services et s'assurer de la mise en place des plans d'actions associés.

Au sein de la direction : 
•	Assurer la coordination au sein de l'organisation des métiers du support &amp; services pour :
-	Supporter les négociations commerciales dans le cadre de nouveaux appels d'offre et la proposition de nouveaux services.
-	Délivrer les performances des contrats de support.
-	Assurer la plus grande performance du fonctionnement opérationnel des équipes au quotidien (PSE, Qualité, Technique).

•	Définir, mettre en place et pérenniser les schémas de support &amp; services sur tout le cycle de vie du produit (S0 à S12). En termes de capabilité et de capacité s'assurer :
-	Du plan d'entrée en service des nouveaux produits
-	De la pérennité du support pour les produits matures y compris ceux qui ne font plus l'objet de production série. 

•	Monitorer la flotte de produits en service , assurer le RETEX et piloter la résolution des évènements en services.

•	En coordination avec le programme, décider des priorités opérationnelles, piloter les sujets transverses qui impactent plusieurs processus de l'organisation du soutien et les actions associées de manière à s'assurer que les objectifs opérationnels (fiabilité opérationnelle, disponibilité des matériels) et économiques sont atteints.

•	Spécifier les besoins support &amp; services et s'assurer de leur prise en compte lors du lancement d'un nouveau programme à travers les développements, les nouveaux appels d'offre et/ou les nouvelles négociations avec les intégrateurs.

•	Eclairer la direction sur les prévisions de maintenance aussi bien sur les opérations de MRO que sur la fourniture de pièces de rechanges.&lt;br /&gt;&lt;br /&gt;
Ingénieur expérimenté, vous avez le sens du client et le gout du travail en équipe. Vous avez des connaissances du marché aéronautique et de la maintenance.

COMPÉTENCES :
•	Management transverse.
•	Capacité à travailler en équipe
•	Pilotage de projet/programme
•	Gestion des risques et opportunités
•	Maîtrise de l'anglais
•	Intérêt pour l'économie et gestion
•	Relation clients
•	Capacité à s'approprier et à appliquer un contrat
•	Capacité à communiquer en interne et en externe.

QUALITES : 
•	Esprit de synthèse.
•	Méthode et anticipation.
•	Rigueur.
•	Résistance à la pression.
•	Adaptabilité et ouverture au changement.
•	Force de conviction.&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;COLOMBES&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;BAC+5&lt;br /&gt;
&lt;b&gt;Lingua / Livello : &lt;/b&gt;&lt;br /&gt;
Inglese : Fluente&lt;br /&gt;
&lt;b&gt;Lingua / Livello : &lt;/b&gt;&lt;br /&gt;
Francese : Bilingue&lt;br /&gt;
</description>
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      <link>https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&amp;offre=2026-186059&amp;LCID=1040</link>
      <category>Supporto e servizi al cliente/Fleet management</category>
      <category>Contratto a tempo indeterminato</category>
      <category>  Montereau sur le Jard</category>
      <title>2026-186059 - Fleet Manager Régional (Responsable d'équipe) F/H</title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Fleet management&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
🚀 Rejoignez Safran Aircraft Engines : Devenez un acteur clé de notre excellence opérationnelle mondiale.

Vous avez une solide expérience en management direct et/ou transverse ? Envie de piloter une équipe au cœur des enjeux industriels et aux contacts de nos clients mondiaux ? 
Ce poste est fait pour vous.

🎯 Votre mission
Au sein de l'organisation Customer Engineering Services, le Fleet Manager Régional assure le pilotage d'une équipe de Fleet Managers et garantit la qualité du support apporté aux compagnies aériennes de sa région.
________________________________________
🚀 Vos responsabilités

👥 Manager et développer votre équipe
✔ Encadrer une équipe d'environ 20 Fleet Managers dans un environnement international et multiculturel
✔ Développer les compétences et accompagner la montée en maturité des collaborateurs
✔ Animer une dynamique collective orientée performance et satisfaction client

📈 Piloter la performance opérationnelle
✔ Suivre les indicateurs de performance du Fleet Manager
✔ Coordonner les plans d'actions avec les équipes en transverse (Product Support Engineering, Customer Team, Marque Support &amp; Services, Programmes, …)
✔ Contribuer à l'amélioration continue de nos pratiques et de notre organisation&lt;br /&gt;&lt;br /&gt;
🔍 Le profil que nous recherchons

Compétences clés
🟦 Management hiérarchique et/ou transverse
🟦 Leadership reconnu / Aptitude à travailler en équipe
🟦 Excellentes qualités relationnelles
🟦 Sens du client et culture du résultat (tenue des délais)
🟦 Expérience confirmée dans le support client, les opérations aéronautiques, la maintenance ou l'ingénierie
🟦 Anglais courant &lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;  Montereau sur le Jard&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;BAC+5&lt;br /&gt;
&lt;b&gt;Lingua / Livello : &lt;/b&gt;&lt;br /&gt;
Inglese : Fluente&lt;br /&gt;
</description>
      <pubDate>Sun, 18 Oct 2026 22:14:22 Z</pubDate>
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      <category>Supporto e servizi al cliente/On site technical support</category>
      <category>Contratto a tempo determinato</category>
      <category>Shanghai</category>
      <title>2026-185352 - OSS Technical Coordinator Leader – Shanghai M/F</title>
      <description>&lt;b&gt;Entità di riferimento : &lt;/b&gt;Safran è un gruppo internazionale ad alta tecnologia, attivo nei settori dell'aviazione (propulsione, equipaggiamenti e interni), della difesa e dello spazio. Il suo obiettivo principale è contribuire a un mondo più sicuro e sostenibile, in cui il trasporto aereo sia più rispettoso dell'ambiente, più confortevole e più accessibile.

Safran ha una presenza globale, con oltre 110.000 dipendenti e un fatturato di 31,3 miliardi di euro nel 2025. L'azienda detiene, da sola o in partnership, posizioni di leadership globale o regionale nei suoi mercati principali.

Safran è la seconda azienda del settore aeronautico e della difesa nella classifica “World's Best Companies 2025” della rivista TIME.&lt;br /&gt;
&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/On site technical support&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo determinato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
Team Management and Operations Coordination
The OSS Technical Coordinator Leader in Shanghai shall
•	Retrieve and analyze the list of non-conformities raised by the Customer / Final Customer ;
•	Determine and justify the liability of each non-conformity raised ;
•	Retrieve documentation (drawings and/or specification and/or rework instruction) from the Safran Cabin information system to define/confirm the rework intervention sequence on A/C ;
•	Assess and confirm the need for replacement parts as necessary to complete the intervention - Check on-site hospital stock and inventory on other sites and place the necessary orders/replenishment orders in the system, with support from the Toulouse OSS team as necessary ;
•	Assess the need for assistance from the Customer prior to OSS interventions and raise requests accordingly;
•	Plan the FAL interventions taking into consideration the following priorities ;
o	A/C Milestone priorities on the current day, if any ;
o	Open items (NC's) in specified reactivity window ;
o	A/C Milestone priorities on the following days, if any ;
The listed interventions for the day shall include an extra buffer to be used in the event of unforeseen situations (ex: no access in aircraft requiring re-scheduling);
•	Communicate the list of interventions planned during the day to the OSS operational team intervening on A/C and collect feedback at the end of the working shift – re-schedule any intervention which could not be completed.

Key performance indicators:
•	OSS reactivity (% of interventions closed within the reactivity window specified by the Customer) ;
•	OSS efficiency (% of tasks completed versus planned over the day)
•	OSS re-open rate (% of interventions re-open by the Customer, either due to administrative issue or poor rework quality – OSS Quality indicator)

Logistic Support
The OSS Technical Coordinator Leader in Shanghai shall:

•	Organize and manage hospital stock on site, including storage and transportation (pending stockroom availability from the Customer);
•	Analyze and optimize logistic procedures on site as deemed necessary for greater efficiency ;
•	Review, prepare, and route part requests in the system ;
•	Follow-up status of shipments to and from Home Base ;
•	Monitor shipments, costs, timelines, and productivity - Address and resolve shipment issues ;
•	Address and resolve inventory discrepancies if any ;
•	Liaise and negotiate with Suppliers and Retailers as necessary to support operations;
•	Answer Customer queries&lt;br /&gt;&lt;br /&gt;
Education: Bachelor's degree required and Focus in Engineering preferred.
Experience: Experience in Aerospace is required.
Computer Skills: Competent with MS Office programs. Knowledge of ERP (e.g. SAP) is a plus.
Other Skills: Technical Worker, knowledge of logistics (e.g. inventory management), reading and understanding of technical drawings
Additional Preferred Skills: Ability to resolve problems, ability to adapt quickly on difficult situations, willingness and /or curiosity to go beyond the normal work scope, ability to work under pressure, agility, availability&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;Shanghai&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;BAC+3, BAC+4&lt;br /&gt;
</description>
      <pubDate>Sun, 18 Oct 2026 22:14:19 Z</pubDate>
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      <category>Supporto e servizi al cliente/Field representative</category>
      <category>Contratto a tempo indeterminato</category>
      <category>22848 Norderstedt</category>
      <title>2025-153373 - Field Representative (w/m/d)</title>
      <description>&lt;b&gt;Entità di riferimento : &lt;/b&gt;Safran è un gruppo internazionale ad alta tecnologia che opera nei settori dell'aeronautica (propulsione, equipaggiamenti e interni), dello spazio e della difesa. La sua missione è contribuire in modo sostenibile a un mondo più sicuro, dove il trasporto aereo diventi sempre più rispettoso dell'ambiente, confortevole e accessibile. Presente in tutti i continenti, il Gruppo impiega 110.000 collaboratori e ha registrato un fatturato di 31,3 miliardi di euro nel 2025. Safran occupa, da sola o in partnership, posizioni di leadership a livello mondiale o europeo nei propri mercati.

Safran si è classificata al secondo posto nel settore Aerospazio e Difesa nella classifica “World's Best Companies 2025” della rivista TIME.

Safran Helicopter Engines è leader mondiale nei motori per elicotteri ed è l'unico produttore industriale specializzato esclusivamente in questo mercato. Presente a livello globale, l'azienda impiega 6.100 collaboratori, conta oltre 2.500 clienti in 155 Paesi e ha più di 21.500 motori in servizio.
&lt;br /&gt;
&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Field representative&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
Wir sind SAFRAN Helicopter Engines!

Als wichtiges Mitglied der globalen Safran-Gruppe ist Safran Helicopter Engines Germany ein Kompetenzzentrum für Innovationen im Bereich Hubschraubermotoren und bedient Mittel-, Nord- und Osteuropa sowie Zentralasien. Unsere 78 hochqualifizierten Mitarbeiter aus über 15 Nationen verbinden fortschrittliches technologisches Know-how mit fundierter Branchenerfahrung, um zuverlässige und leistungsstarke Triebwerkslösungen zu liefern. Diese Triebwerke kommen bei kritischen Einsätzen in einer Vielzahl von Anwendungsbereichen zum Einsatz, darunter Rettungsdienste und Verteidigungsoperationen.

Unser neuer Standort HanSafran in Norderstedt mit einer Fläche von 6.000 m² zeigt unser starkes Engagement für Nachhaltigkeit und Klimaneutralität. Safran Helicopter Engines Germany konzentriert sich weiterhin auf Innovation, Qualität sowie Kundenzufriedenheit und strebt eine führende Position in der Luft- und Raumfahrtindustrie an. Unsere Mission: Unsere Kunden in der Luft zu halten!

Aktuell suchen wir für unseren neuen Standort in Norderstedt – unbefristet und für 40 Wochenstunden – eine*n Field Representative (all genders).

Deine Mission:

Als Field Representative bist du erste*r Ansprechpartner*in von Safran Helicopter Engines Deutschland für unsere Kund*innen für den operativen Support im Rahmen der vertraglichen Regelungen und bringst dein spezifisches Fachwissen effizient und lösungsorientiert ein!

Deine Aufgaben und Veranwortlichkeiten:

• Bereitstellung des technischen Supports vor Ort sowie Unterstützung des Kunden, um die Qualität der Wartung zu optimieren
• Unterstützung des Kunden zur Gewährleistung des kontinuierlichen Betriebs seiner Triebwerke und Komponenten
• Sicherstellung, dass die Anzahl der Equipments richtig bemessen ist, um die Anforderungen des Vertrags zu erfüllen
• Identifizierung und Beratung des Kunden hinsichtlich der Verfügbarkeit von Ressourcen, die für die Durchführung der Instandhaltung erforderlich sind: Verbrauchsmaterialien, Ersatzteile, Werkzeuge, Personalqualifikation und -schulung
• Unterstützung des Kunden bei der Planung und Umsetzung des Wartungsplans, um die Einhaltung der Vorschriften zu gewährleisten
• Sicherstellung und Förderung der Effektivität der Kommunikationsschnittstelle zwischen dem Kunden und Safran Helicopter Engines Deutschland
• Beitrag zur Produkt- und Serviceverbesserung sowie zur Vertragsprofitabilität&lt;br /&gt;&lt;br /&gt;
Deine Kenntnisse und Qualifikationen:

• Abgeschlossene Berufsausbildung mit Spezialisierung in der Luftfahrt, einer militärischen Luftfahrtschule oder einer vergleichbaren Ausbildung
• Nachweis mehrjähriger Erfahrung im Bereich der Luftfahrtinstandhaltung komplexer Komponenten wie Triebwerke/APU, einschließlich fundierter Erfahrung im Bereich der Gasturbineninstandhaltung oder -reparatur und/oder als technische Unterstützungsschnittstelle im spezifischen Bereich der Hubschrauber
• 6 Monate einschlägige Erfahrung im Bereich des Hubschrauberbetriebs in den letzten 2 Jahren vor der Einstellung
• Fließende Deutsch- und Englischkenntnisse
• Sehr gute Kommunikationsfähigkeit mit ausgezeichneten zwischenmenschlichen und kundenorientierten Fähigkeiten sowie die Fähigkeit, Informationen zu analysieren und zusammenzufassen
• Reisebereitschaft von ca 40%

Interesse geweckt? Bitte sende uns deinen Lebenslauf unter Angabe des frühestmöglichen Eintrittsdatums sowie deiner Gehaltsvorstellung. Ausgewählte Bewerber*innen durchlaufen im weiteren Recruitingprozess staatliche Sicherheitsüberprüfungen.

Wir freuen uns auf deine Bewerbung!&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;22848 Norderstedt&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;BAC+2&lt;br /&gt;
&lt;b&gt;Lingua / Livello : &lt;/b&gt;&lt;br /&gt;
Inglese : Fluente&lt;br /&gt;
&lt;b&gt;Lingua / Livello : &lt;/b&gt;&lt;br /&gt;
Tedesco : Fluente&lt;br /&gt;
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      <pubDate>Sun, 18 Oct 2026 22:14:08 Z</pubDate>
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      <category>Supporto e servizi al cliente/Fleet management</category>
      <category>Contratto a tempo indeterminato</category>
      <category>Montereau sur le jard</category>
      <title>2026-188627 - Responsable technique de gestion de flotte de turboréacteurs (Fleet technical Manager) F/H</title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Fleet management&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
Parlons des missions qui vous feront décoller…✈️ 

Vous serez le point focal technique privilégié des Compagnies aériennes de votre portefeuille pour la gestion de leurs flottes de turboréacteurs CFM56 &amp; LEAP. 

Vous assurerez la disponibilité opérationnelle de la flotte en mettant en œuvre des recommandations au client et une politique de maintenance optimisée et assurerez la satisfaction des clients et la rentabilité des contrats de service par rapport aux exigences contractuelles. 

A ce titre vos missions consisteront à : 

o Au sein d'une Equipe Client, vous assurez la relation de support technique pour un client ou un portefeuille de clients conformément au contrat. Pour cela, vous définissez des actions ou des recommandations pour maintenir la flotte en service, vous réalisez des revues techniques avec le client.

o Vous analysez le comportement de la flotte en service pour votre portefeuille, et développez / présentez des synthèses techniques. Vous conseillez les évolutions techniques à appliquer ou les tâches de maintenance favorables à l'amélioration de la disponibilité de la flotte ou à la réduction des coûts de maintenance. 

o Vous remontez les signaux faibles et contribuez à construire le retour d'expérience de la flotte mondiale.

o Vous définissez des scénarios pour les plans de dépose moteurs optimisés à court et à long terme.

o Vous assurez l'interface avec les ateliers MRO lors des opérations de réparation. 

o Vous suivez et contrôlez l'exécution des opérations de maintenance au regard du Workscope (prescription de maintenance en atelier) que vous aurez préalablement établi.

o Vous contribuez à l'analyse des écarts observés dans les coûts de maintenance et à la mise en œuvre d'actions pour réduire ces coûts.&lt;br /&gt;&lt;br /&gt;
Vous justifiez d'une expérience minimum de 3 ans soit dans le domaine du support technique après-vente des turboréacteurs (PSE Product Support Engineering ou Engineering atelier de maintenance ou Bureau d'études Support &amp; Services), soit Powerplant Manager au sein d'une compagnie aérienne soit des bureaux d'études opérabilité, soit une expérience opérabilité, performances des turboréacteurs. 

Etant donné l'environnement international de la société et de nos clients, votre anglais doit être parfaitement maîtrisé (à l'oral comme à l'écrit), d'autres langues seront appréciées. 

Vous allez travailler et devoir mobiliser des équipes pluridisciplinaires et pluriculturelles. Vous avez une bonne capacité d'adaptabilité. Vous avez un bon relationnel. Vous devez être force de proposition et réactif. Vous avez une appétence technique, un esprit rigoureux, curieux et synthétique. 

Votre disponibilité et votre sens du service seront également nécessaire.&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;Montereau sur le jard&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;BAC+5&lt;br /&gt;
&lt;b&gt;Lingua / Livello : &lt;/b&gt;&lt;br /&gt;
Inglese : Fluente&lt;br /&gt;
</description>
      <pubDate>Sun, 18 Oct 2026 22:14:06 Z</pubDate>
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      <category>Supporto e servizi al cliente/Formation support &amp; services client</category>
      <category>Contratto a tempo indeterminato</category>
      <category>Montereau sur le jard</category>
      <title>2026-189713 - Instructeur.trice  shop MRO au Customer Training Center F/H</title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Formation support &amp; services client&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
Les missions qui vous feront décoller…✈

La montée en cadence des besoins en MRO (Maintenance et Réparation) représente un enjeu structurant pour Safran Aircraft Engines et ses activités de services. 

Descriptif de la mission :

Le Centre de Formation Clients (CTC) participe à cette aventure en contribuant à la montée en compétence des ressources des ateliers de maintenance (shops) du réseau Safran Aircraft Engines. 

Dans ce cadre, nous recherchons un instructeur (ou instructrice) pour former les futurs instructeurs, mécaniciens, inspecteurs des shops de Safran Aircraft Engines ou de ses partenaires tiers. 

Les principales responsabilités seront:

- D'assurer la formation théorique et pratique,

- De mettre en œuvre les moyens d'atelier nécessaires aux formations pratiques.&lt;br /&gt;&lt;br /&gt;
Le poste demande de fortes compétences dans la mise en œuvre des procédures de maintenance des moteurs en atelier (mise en œuvre des procédures de démontage et remontage des modules majeurs, mineurs et pièces moteur).

Le poste nécessite des qualités relationnelles et le sens du client.

Etant donné l'environnement international de la société, votre anglais doit être parfaitement maîtrisé.

Vous êtes rigoureux, autonome et vous avez le goût pour l'enseignement.

Un profil qui vous ressemble ? Embarquez avec nous !&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;Montereau sur le jard&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;BAC+2&lt;br /&gt;
&lt;b&gt;Lingua / Livello : &lt;/b&gt;&lt;br /&gt;
Inglese : Fluente&lt;br /&gt;
</description>
      <pubDate>Sun, 18 Oct 2026 22:13:48 Z</pubDate>
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      <category>Supporto e servizi al cliente/Formation support &amp; services client</category>
      <category>Contratto a tempo indeterminato</category>
      <category>Charleston</category>
      <title>2026-189152 - Field Service Technician II ($2,000.00 Hiring Bonus) </title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Formation support &amp; services client&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
As a member of Safran Seats, you contribute to providing over one million seats to airlines worldwide, ensuring superior quality, comfort, and innovation. Your role involves collaborating with a team to develop high-value solutions for passengers and crews. Safran is one of the few OEMs offering a comprehensive range of passenger seats, from economy to first class, allowing you to take pride in creating impressive seating options for various needs.

1. Occupational Summary (Position Objective &amp; Authorities)

Objective:
The Field Service Technician II provides on-site support at the Air Framer for Safran Aerospace Seats pertaining to interiors manufactured in USA, France and Great Britain. The team of Field Service Technicians provides assistance to Air Framer / Airline customers during the build of the Aircraft specific to installation issues, damaged parts, reworking pickups, cosmetic defects and any customer relations issues we have. Rework areas include: Receiving, BFE, Factory and Flight line relating to all built Aircraft with Safran Seats product. All rework preformed at the Air Framer must adhere to Safran Seats drawings, specifications and specific rework instructions. This position will work under general supervision and reports to the OSS Manager on a daily basis. This position handles moderately complex issues and problems, and refers more highly complex issues to higher-level technicians.


2. Essential Functions (Duties and Responsibilities)

A) Rework and stamp pickups self-identified and/or written by Air Framer and/or customer during the build of the Aircraft.
B) Replace/troubleshoot faulty electronic components and other damaged parts, adjusting misaligned panels / trim pieces, provide assistance to the Air Framer seat installation team and other miscellaneous tasks given. 
C) Sustains a high quality level of workmanship at all times.
D) Responds promptly to all communication (telephone, etc.) with Air Framer personnel and customers.
E) Maintain a good rapport with Air Framer personnel and customers.
F) Follow Safran /Air Framer safety guidelines or processes established by the organization at all times.
G) Submits accurate part order requests and understands the POA / SOA process at Air Framer / Safran.
H) Responsible for driving company van and other technicians safely around Air Framer/Safran Facilities.
I) Attend Safran daily standup/tie-in meeting.
J) Adhere to Air Framer /Safran training requirements that relate to Flight line, Safety and other course overviews throughout the year.
K) Coordinate verbally with QA's, Engineers, Lead's, Technicians and other key Air Framer / Safran personnel on a daily basis. 
L) Performs other duties as assigned.&lt;br /&gt;&lt;br /&gt;
3. Qualification Requirements

A. Education &amp; Qualification-
• High School Diploma or equivalent required. Associate's degree in a related technical field preferred.

B. Work Experience - Technical knowledge-
• At least 2 years of Field Service experience related to troubleshooting and repairs required. 

C.	Professional Skills-
• Natural mechanical ability with hand and power tools
• Basic working knowledge of CMM's, Engineering Drawing's and other technical documents.
• Basic computer knowledge and have some familiarity with MS office applications.
• Proficient using smart phones / tablets on a daily basis to send emails, pictures and other applications.
• Valid driver's license and the ability to obtain a passport.

D. Behavioral Skills-
• Ability to work efficiently under stressful situations. 
• Follows instructions and complete jobs in a timely manner.
• Customer service is essential for this job and the employee must have excellent communication skills, verbally and handwritten.
• Must have the availability to work various hours, after hours and weekend as needed.
• Must have ability to maintain multiple tasks simultaneously, including the ability to manage assignments from more than one customer during any given day.
• Willing to travel to other Air Framer FALs in other state and other international Safran sites on some occasion.
• Must have the ability to generate written communication and to operate required office equipment. 
• Ability to read and review written communication. 
• Speech and hearing abilities that allow individual to communicate clearly and distinctly in English. 

E. Desirable Aspects-
• Hands on electrical troubleshooting knowledge i.e. testing voltage and continuity.
• Demonstrated participation in continuous improvement efforts.
• Clear written and verbal communication.

Travel - International and/or Domestic travel required; Approximately 2-4 weeks per year.


Safran Seats USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;Charleston&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;CAP, BEP ou BAC&lt;br /&gt;
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      <pubDate>Sun, 18 Oct 2026 22:13:45 Z</pubDate>
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      <category>Supporto e servizi al cliente/Front office</category>
      <category>Contratto a tempo indeterminato</category>
      <category>7330 Lincoln Way CA 92841 Garden Grove</category>
      <title>2025-168784 - Manager, AOG Sales Support</title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Front office&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip. 

Join our first-class team to reinvent in-flight experience. In the role of Manager, AOG Sales Support, you'll play a pivotal part on our Customer Service team. The AOG Sales Support Manager is responsible for overseeing the Customer Service Representative Team for AOG and ensure timely, accurate order processing and responding. The AOG Sales Support Manager will manage and track approved customer RFQ, orders and billing, as well as, work closely with the Supply Chain team and Program Management organization to address and resolve any order issues. This job reports to the Sales Support Director

This position contributes to our vision by:
•Ensure the team processes internal and external customer purchase orders and requests in a timely manner 
•Review customer orders (EDI, web portal based, e-mail) for accuracy
•Proactively identify and address issues with orders, ensuring timely and effective resolution to maintain accuracy and customer satisfaction Understand all aspects of the Order Management process
•Provide Order Processors with training and guidance; assist co-workers with resolutions of issues on orders.
•Evaluate current processes and procedures, refine and finalize them, and create comprehensive documentation for both new and existing workflows
•Partner with Sales, Operations, Quality &amp; Finance to streamline interconnecting processes impacting Order Management
•Maintain and update the company's order processing manual by evaluating current procedures, integrating necessary updates, and ensuring clarity and alignment with company standards and industry requirements. Ensure order accuracy by reviewing daily order deck 
•Monitor Order Processing productivity and SOM activity through Order Management
•Ensure team can effectively resolve customer issues/concerns 
•Analyze and evaluate complex customer issues to determine appropriate resolutions
•Develop and maintain excellent report with customers, both internal and external 
•Manage customer's backlog order and customers' billing process
•Ensure continuous training and up-to-date knowledge of M3 products and order processes 
•Track and make sure billing and invoice reach to customer successfully 
•Work with Program Management and the Contracts team to reduce errors, double activities and inefficiency.
•Oversee and manage team operations, including directing work assignments, making personnel decisions (hiring, terminations, and promotions), and coordinating employee schedules to ensure efficient workflow and alignment with organizational goals Ensure and audit any implementation of the new tool or platforms
•Create KPI and monitor KPI for the team
•Work extended hours at month end/quarter end as required (could include weekends) 
•Perform other ad hoc duties as assigned&lt;br /&gt;&lt;br /&gt;
Education: Bachelor's degree in Business or a business-related field preferred
Experience: 5+ years of experience of Order Management processing. 
Experience: 2+ years of experience leading or managing people.
Other Skills: Problem-solving, well organized, detailed oriented and accurate, excellent written and verbal communication skills. Advanced skills in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.
Description: Entry – Mid Level position within field

Working Conditions:
1.	Does require fluent communication in English language.
2.	Employment Status may be part-time, full-time, or temporary.
3.	Traveling is required.
4.	Protracted or irregular hours may be required.
5.	Relocation to another Safran facility may be required&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;7330 Lincoln Way CA 92841 Garden Grove&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;BAC+3, BAC+4&lt;br /&gt;
&lt;b&gt;Lingua / Livello : &lt;/b&gt;&lt;br /&gt;
Inglese : Fluente&lt;br /&gt;
</description>
      <pubDate>Sun, 18 Oct 2026 22:13:44 Z</pubDate>
    </item>
    <item>
      <link>https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&amp;offre=2026-186902&amp;LCID=1040</link>
      <category>Supporto e servizi al cliente/Customer support &amp; services management (CSSM)</category>
      <category>Contratto a tempo indeterminato</category>
      <category>61 rue Pierre Curie 78370 PLAISIR</category>
      <title>2026-186902 - Customer Support Manager F/H</title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Customer support &amp; services management (CSSM)&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
Vous aimez piloter la performance, accompagner le développement de vos collaborateurs et construire des relations durables avec des clients stratégiques ?

Vous recherchez un poste à forte visibilité, au cœur des enjeux de support et de satisfaction client d'un leader mondial de l'aéronautique ?

Vous souhaitez manager une équipe internationale au service des plus grands constructeurs aéronautiques ?

Rejoignez Safran Aerosystems !

Safran Aerosystems conçoit des solutions de haute technologie qui contribuent à la sécurité et à la performance des aéronefs. Leader mondial des systèmes d'évacuation d'urgence et des systèmes oxygène pour l'équipage, l'entreprise est également un acteur majeur des systèmes carburant et fluides.

Vous intégrerez la Division Customer Support &amp; Services (CSS), la direction après-vente de Safran Aerosystems, et rejoindrez le département Support Client dédié aux Constructeurs Aéronautiques.
Rattaché(e) au Directeur Customer Support SAO, vous serez l'interloctuteur/trice privilégié(e) entre nos clients, les équipes opérationnelles et les différentes entités du Groupe, vous contribuerez à garantir un haut niveau de satisfaction client tout en développant la performance de votre organisation.

Vous prendrez également la responsabilité d'une équipe internationale composée de 4 Customer Support Managers basés en France et aux États-Unis, d'un Analyste Pénalités Clients et d'un Data Officer.

À ce titre, vous :
•	Coordonnez les activités de support client et veillez au respect des engagements contractuels.
•	Assurez le suivi des indicateurs de performance et la cohérence des reportings.
•	Intervenez comme point d'escalade privilégié auprès des constructeurs aéronautiques sur les sujets critiques.
•	Pilotez les plans d'actions visant à améliorer la satisfaction client et l'efficacité opérationnelle.
•	Supervisez le suivi des pénalités contractuelles et les analyses associées.
•	Contribuez à l'amélioration continue des outils, des processus et des méthodes de travail.
•	Favorisez la collaboration entre les différentes directions et divisions de Safran Aerosystems.
• Animez, accompagnez et développez les compétences de votre équipe.

Ce poste vous permettra d'évoluer dans un environnement international, multiculturel et transverse, au contact d'acteurs majeurs de l'industrie aéronautique.

Des déplacements réguliers sont à prévoir en France et à l'international.&lt;br /&gt;&lt;br /&gt;
Vous êtes diplômé(e) d'un Bac+5 (ingénieur, commerce, master ou équivalent) ?

Vous disposez d'au moins 8 ans d'expérience dans l'industrie aéronautique et d'une expérience réussie en management ?

Vous êtes reconnu(e) pour votre leadership, votre sens du client et votre capacité à fédérer des équipes dans un environnement international ?

Vous possédez une bonne connaissance de l'écosystème aéronautique (constructeurs, compagnies aériennes, MRO), des compétences en gestion de projet et une maîtrise des outils de reporting et d'analyse de données.

Votre capacité à communiquer, négocier, influencer et résoudre des situations complexes sera un atout majeur pour réussir dans cette fonction.

Une connaissance approfondie de la réglementation aéronautique, des outils de Business Intelligence ou une expérience auprès des constructeurs aéronautiques constitueront un plus.&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;61 rue Pierre Curie 78370 PLAISIR&lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;BAC+5&lt;br /&gt;
&lt;b&gt;Lingua / Livello : &lt;/b&gt;&lt;br /&gt;
Inglese : Fluente&lt;br /&gt;
</description>
      <pubDate>Sat, 17 Oct 2026 22:14:12 Z</pubDate>
    </item>
    <item>
      <link>https://safrangroup.sharepoint.com/sites/insite-myhrspace/SitePages/E.talent.aspx?env=WebView&amp;offre=2026-188927&amp;LCID=1040</link>
      <category>Supporto e servizi al cliente/Technical documentation management</category>
      <category>Contratto a tempo indeterminato</category>
      <category>61 rue Pierre Curie  78873  Plaisir  </category>
      <title>2026-188927 - Responsable de projet documentaire F/H</title>
      <description>&lt;b&gt;Mestiere : &lt;/b&gt;Supporto e servizi al cliente/Technical documentation management&lt;br /&gt;
&lt;b&gt;Contratto : &lt;/b&gt;Contratto a tempo indeterminato&lt;br /&gt;
&lt;b&gt;Descrizione dell'incarico : &lt;/b&gt;&lt;br /&gt;
Vous souhaitez intégrer un grand Groupe aéronautique leader sur ses marchés avec de grands défis à relever ?

Safran Aerosystems (SAO) conçoit des solutions de haute technologie qui optimisent la performance des aéronefs et la sécurité des vols. Numéro 1 mondial des systèmes d'évacuation d'urgence et des systèmes oxygène pour l'équipage, Safran Aerosystems est également un acteur majeur des systèmes carburant et fluides.

Vous intégrez la direction Customer Support &amp; Services (CSS), qui accompagne ses clients dans l'exploitation de leurs équipements grâce à un réseau après-vente mondial. Les équipes assurent une disponibilité, une réactivité et une qualité de service optimales.

En tant que Responsable de projet documentaire, vous assurez, pour les produits militaires (RAFALE, NH90, A400M, etc.), le rôle de point focal documentaire interne et externe auprès des clients.

Vous êtes responsable de la gestion des documentations techniques sur votre périmètre, de leur création ou mise à jour jusqu'à leur publication et diffusion, dans le respect des exigences clients, des normes aéronautiques et des règles de conformité.

A ce titre, vos missions principales seront de :

- Analyser les besoins documentaires et définir les méthodes de travail, livrables et jalons des projets.
- Piloter ou réaliser la création, la mise à jour et la production des documentations techniques, en interne ou avec des prestataires externes.
- Assurer le contrôle qualité, les validations internes ainsi que les revues d'acceptation et d'approbation avec les clients.
- Piloter la publication et la diffusion des documentations auprès des clients et des services internes.
- Assurer la gestion de la configuration documentaire et le respect des processus, règles de sécurité, de conformité et de propriété intellectuelle.
- Coordonner les différents intervenants sur les projets et assurer le suivi des activités et des plannings.
- Être le point focal documentaire pour les équipes internes, les clients, les fournisseurs et les différents acteurs des projets.
- Participer aux réunions de lancement et de suivi avec les parties prenantes internes et externes.
- Contribuer à l'amélioration continue des méthodes, outils et processus documentaires.
- Accompagner et former les équipes aux outils et processus documentaires.
- Participer à des projets transverses avec d'autres services ou entités Safran, ainsi qu'avec les clients et fournisseurs.
- Des déplacements ponctuels peuvent être à prévoir chez les clients, fournisseurs ou autres entités Safran.&lt;br /&gt;&lt;br /&gt;
 Issu(e) d'une formation Ingénieur ou Bac+5 scientifique/technique, ou expérience équivalente dans le secteur aéronautique.

Vous disposez d'une expérience en documentation technique aéronautique et connaissez les principaux standards associés (AMM, CMM, SB, SIL, AIR106F, ASD S1000D, ASD S2000M, ASD-STE).

La connaissance des standards civils (ATA100, ATA iSpec2200) est un plus.
Vous maîtrisez les outils informatiques de production et de gestion électronique de documents.

Vous disposez d'un bon niveau d'anglais, minimum B2, et êtes à l'aise dans les échanges avec les équipes internes, les clients et les fournisseurs.

Rigoureux(se), organisé(e) et doté(e) d'un bon esprit d'analyse, vous savez gérer des projets documentaires complexes.

Vous appréciez le travail en équipe et les environnements multi-acteurs.
Vous êtes reconnu(e) pour votre capacité d'adaptation, votre réactivité et votre esprit d'initiative.

Vous avez un réel intérêt pour le secteur aéronautique et la satisfaction client.

Un parcours d'intégration sera mis en place afin de vous permettre de découvrir les produits, les interlocuteurs et les processus de l'entreprise.&lt;br /&gt;
&lt;b&gt;Luogo : &lt;/b&gt;61 rue Pierre Curie  78873  Plaisir  &lt;br /&gt;
&lt;b&gt;Livello d'istruzione minimo richiesto : &lt;/b&gt;BAC+5&lt;br /&gt;
&lt;b&gt;Lingua / Livello : &lt;/b&gt;&lt;br /&gt;
Francese : Fluente&lt;br /&gt;
&lt;b&gt;Lingua / Livello : &lt;/b&gt;&lt;br /&gt;
Inglese : Fluente&lt;br /&gt;
</description>
      <pubDate>Sat, 17 Oct 2026 22:13:54 Z</pubDate>
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