2026-183394 - OSS Product Support Engineer

Sun, 18 Oct 2026 22:14:40 Z

Job field / Job profile : Mechanics/Mechanical part or subassembly design
Employment type : Permanent
Position description :
A glimpse at the job: HERE, WE CRAFT EXCELLENCE TOGETHER. At Safran, we believe in sustainable career journeys, collaboration as a cornerstone of innovation, and the freedom to explore diverse career paths. As a OSS Product Support Engineer, you'll contribute to meaningful projects that shape the future of aerospace. This position contributes to our vision by:  Interfaces directly with the customer and aircraft manufacturer, manufacturing and engineers to assist with engineering problems in all aspects of Aircraft FAL support.  Reviews structural sub-assemblies and applicable drawings to assure conformance to requirements as required for installation and aircraft delivery issues  Acts as the primary interface during Air Framer collaborative DFI and DFMA activities. May participate in additional program milestone meetings as needed.  Provides an engineering and manufacturing engineering perspective to all assigned Product Support Requests  Suggests design changes as needed, and communicates with other engineering groups (e.g. project engineers, certification engineers, etc.) to ensure proper compliance with regulatory, airframe, and Safran Seats procedural requirements. What we offer:  Competitive salaries • Paid holidays • Recognition programs • Comprehensive benefits • Retirement (401K) plans with employer match • Professional development opportunities • Tuition assistance • Over 300 career paths across global sites Highlights from our facility: Safran Seats in Gainesville, Texas, plays a big role in making top-notch aircraft seats for airlines around the world. The team here is known for their know-how and dedication to building comfortable, reliable seats for both commercial and business planes. With a focus on quality and new ideas, the Gainesville facility helps keep Safran at the forefront of the aviation seating industry, working closely with airlines and aircraft makers to deliver seats passengers appreciate. Join Safran Seats. Here we craft excellence together.

At Safran Seats, we value service-oriented team players who demonstrate strong interpersonal skills, a positive attitude, and the ability to adapt to our dynamic, innovative environment. • Bachelor's degree in Business or Engineering is preferred or 6 years of directly related experience. • Requires at least three years combined experience in product support, manufacturing or engineering functions • Two years related experience preferred. • Must have proven ability to work well with customers or aircraft manufacturer and with all management levels under stressful situations, and the ability to communicate customer needs to all departments within the company in an efficient manner • Must have knowledge and experience in design, fabrication or assembly methods. • Must be competent in dealing with blueprints, work modifications, MRP systems, and other engineering tools (3D Modeling, Auto-Cad/Pro-Engineer, CATIA, etc.) • Must be proficient in job-related computer activities • Knowledge of structural and mechanical properties preferred. • Must have the ability to generate written communication and to operate required office equipment. Across all team members, we are looking for the following attributes: • Innovative & Curious • Collaborative & Inclusive • Committed to Safety • Trustworthy • Results Focused • Driven to Excellence • Powered by Teamwork This description outlines the general nature and level of work for this position. Duties, responsibilities, and qualifications may vary by assignment or group. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Safran Seats is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. For verification or accommodation requests, please email jeff.guin@safrangroup.com or call 940-363-2068. We will make a determination on your request for reasonable accommodation on a case-by-case basis. Candidates for positions with Safran Seats must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. Visa sponsorship is not available for this position
City (-ies) : 8351 Palmetto Commerce Parkway, Suite 107 29456 Ladson
Minimum education level achieved : Bachelor's Degree

2026-189152 - Field Service Technician II ($2,000.00 Hiring Bonus)

Sun, 18 Oct 2026 22:13:45 Z

Job field / Job profile : Customer services and support/Customer support & services training
Employment type : Permanent
Position description :
As a member of Safran Seats, you contribute to providing over one million seats to airlines worldwide, ensuring superior quality, comfort, and innovation. Your role involves collaborating with a team to develop high-value solutions for passengers and crews. Safran is one of the few OEMs offering a comprehensive range of passenger seats, from economy to first class, allowing you to take pride in creating impressive seating options for various needs. 1. Occupational Summary (Position Objective & Authorities) Objective: The Field Service Technician II provides on-site support at the Air Framer for Safran Aerospace Seats pertaining to interiors manufactured in USA, France and Great Britain. The team of Field Service Technicians provides assistance to Air Framer / Airline customers during the build of the Aircraft specific to installation issues, damaged parts, reworking pickups, cosmetic defects and any customer relations issues we have. Rework areas include: Receiving, BFE, Factory and Flight line relating to all built Aircraft with Safran Seats product. All rework preformed at the Air Framer must adhere to Safran Seats drawings, specifications and specific rework instructions. This position will work under general supervision and reports to the OSS Manager on a daily basis. This position handles moderately complex issues and problems, and refers more highly complex issues to higher-level technicians. 2. Essential Functions (Duties and Responsibilities) A) Rework and stamp pickups self-identified and/or written by Air Framer and/or customer during the build of the Aircraft. B) Replace/troubleshoot faulty electronic components and other damaged parts, adjusting misaligned panels / trim pieces, provide assistance to the Air Framer seat installation team and other miscellaneous tasks given. C) Sustains a high quality level of workmanship at all times. D) Responds promptly to all communication (telephone, etc.) with Air Framer personnel and customers. E) Maintain a good rapport with Air Framer personnel and customers. F) Follow Safran /Air Framer safety guidelines or processes established by the organization at all times. G) Submits accurate part order requests and understands the POA / SOA process at Air Framer / Safran. H) Responsible for driving company van and other technicians safely around Air Framer/Safran Facilities. I) Attend Safran daily standup/tie-in meeting. J) Adhere to Air Framer /Safran training requirements that relate to Flight line, Safety and other course overviews throughout the year. K) Coordinate verbally with QA's, Engineers, Lead's, Technicians and other key Air Framer / Safran personnel on a daily basis. L) Performs other duties as assigned.

3. Qualification Requirements A. Education & Qualification- • High School Diploma or equivalent required. Associate's degree in a related technical field preferred. B. Work Experience - Technical knowledge- • At least 2 years of Field Service experience related to troubleshooting and repairs required. C. Professional Skills- • Natural mechanical ability with hand and power tools • Basic working knowledge of CMM's, Engineering Drawing's and other technical documents. • Basic computer knowledge and have some familiarity with MS office applications. • Proficient using smart phones / tablets on a daily basis to send emails, pictures and other applications. • Valid driver's license and the ability to obtain a passport. D. Behavioral Skills- • Ability to work efficiently under stressful situations. • Follows instructions and complete jobs in a timely manner. • Customer service is essential for this job and the employee must have excellent communication skills, verbally and handwritten. • Must have the availability to work various hours, after hours and weekend as needed. • Must have ability to maintain multiple tasks simultaneously, including the ability to manage assignments from more than one customer during any given day. • Willing to travel to other Air Framer FALs in other state and other international Safran sites on some occasion. • Must have the ability to generate written communication and to operate required office equipment. • Ability to read and review written communication. • Speech and hearing abilities that allow individual to communicate clearly and distinctly in English. E. Desirable Aspects- • Hands on electrical troubleshooting knowledge i.e. testing voltage and continuity. • Demonstrated participation in continuous improvement efforts. • Clear written and verbal communication. Travel - International and/or Domestic travel required; Approximately 2-4 weeks per year. Safran Seats USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
City (-ies) : Charleston
Minimum education level achieved : GCSEs

RSS export of vacancies - Seulement les offres à la une : No / Département : Etats-Unis-->South Carolina-->Charleston

2026-183394 - OSS Product Support Engineer

2026-189152 - Field Service Technician II ($2,000.00 Hiring Bonus)