General information

Entity

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.

Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking.

Safran Aircraft Engines designs, manufactures and markets, either independently or in partnership, civil and military aircraft engines delivering the highest levels of performance, reliability and environmental responsibility. Through CFM International*, the company is notably the world leader in propulsion systems for short- and medium-haul commercial aircraft.

*CFM International is a 50/50 joint venture between Safran Aircraft Engines and GE Aerospace.  

Reference number

2026-188007  

Department

KMF - Support aux avionneurs et partenaires

Job details

Domain

Production

Job field / Job profile

Customer services and support - On site technical support

Job title

CFM On Site Support Manager - Airbus Toulouse F/H

Employment type

Permanent

Professional category

Professional, Engineer & Manager

Part time / Full time

Full-time

Job description

In the context of CFM On Site Support to Airbus, the role of CFM (Safran Aircraft Engines/GE Aerospace) Support manager based in Toulouse is to support Airbus Toulouse for any CFM engine related topics between the engine delivery from CFM final assembly line to the aircraft delivery to the airline. He acts as CFM On Site Support representative to Airbus, its associated suppliers (Safran Nacelles) and its airlines customers in Toulouse. He is in charge of CFM On Site Support team performance in terms of quality of the interventions, On-Time delivery of the documentation, spare parts availability and customer satisfaction.

The main missions are detailed below.

1/To lead and manage CFM On Site Support team to Airbus Toulouse :
- To manage human and material resources for CFM support team in Toulouse (around 22 employees)
- To distribute the various tasks to be realized and define the priorities within the team
- To lead the daily QRQC & activity management meeting.
- To organize technical support in case of major events in direct coordination with CFM Program, Quality Program, Engineering, Design Offices,...
- To manage the team training plan.

2/ To guarantee CFM On Site team security at work, ensuring respect of Safran Aircraft Engines/Airbus/Safran Nacelles HSE/Human Factors/FOD rules and the achievement of HSE KPI. To manage Airbus/Safran Nacelles prevention plan yearly renewal and application.

3/ To guarantee the respect of the Quality requirements for the maintenance interventions performed by CFM On Site Support team (qualifications, skills, tools
calibration).
To make sure that any engine finding is reported without delay and with the proper characterization level.
To act as the focal point in case of audit (OSAC, Safran Aircraft Engines, Airbus).
.
4/ To build and manage the budget for the On Site local Support (team sizing, investment plans, etc.) and potential sub contracted work packages to external companies.

5/ To ensure that all needed resources are available in time for the team maintenance interventions (tooling availability, spare parts, chemical products, PPE, and so on) without impacting Airbus milestones.

6/ To ensure that performances targets are reached in terms of Customer satisfaction (both Airframer and Airlines). To analyze and communicate Customer surveys and overall results and feedbacks.

7/ To ensure and maintain continuous improvement dynamics and associated results within the team.

But what else? (advantages, specificities, etc.)

CFM On Site Support manager to Airbus Toulouse reports to CFM On Site Support Airbus Manager.

This position is opened for a replacement on the 1st of September 2026.

Candidate skills & requirements

More than 5 years of working experience, with a strong technical background on engines. Fluent English is required. Strong intercommunication skills needed as a local manager acting as CFM representative to Airbus and ailrines customers. Customer oriented. A previous management experience would be a plus.

Job location

Job location

Europe, France, Occitanie

City (-ies)

Applicant criteria

Minimum education level achieved

Master Degree

Minimum experience level required

More than 5 years

Additional Languages preferred

• English (Fluent)
• French (Bilingual)