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Performance and Support
Quality - Quality management
Head of Quality
Permanent
Full-time
Duties and Responsibilities:Regulatory Compliance & Oversight•Ensure continuous compliance with applicable aviation regulations, including CAAS Part 145, EASAPart 145, FAA Part 145, CAAC 145, CAAM 145, CAAT-145, and other relevant authority requirements•Oversee adherence to all regulatory requirements applicable to Singapore and export jurisdictionsQuality and Flight Safety Management Systems•Lead, maintain, and enhance the Management System in accordance with applicable standards (ISO9001, EN9100/9110, and Safran/SAO standards)•Define and deploy the local quality and Flight Safety policy in alignment with the Aftermarket Divisionstrategy, ensuring operational integration in collaboration with the General ManagerAudit & Compliance Monitoring•Manage the Internal Audit Program and coordinate all external audits, including those conducted byaviation authorities, customers and certification bodies•Plan, conduct, and oversee internal and external audits, ensuring effective tracking and closure offindings and corrective action plans•Monitor compliance performance and ensure continuous readiness for regulatory inspectionsOccurrence Reporting & Investigation•Oversee the investigation and analysis of non-conformities, occurrences, and quality events, applyingstructured methodologies (e.g. root cause analysis)•Use behavioral and organizational contributors to error investigations•Ensure timely and accurate reporting to internal stakeholders and aviation authorities in accordancewith regulatory requirements (e.g. Occurrence Reports and notifications)Continuous Improvement•Drive operational and quality improvements using Lean methodologies, problem-solving tools, anddata-driven analysis.•Develop and monitor corrective and preventive action plans, ensuring effective implementation andsustainability.Leadership & Stakeholder Engagement•Lead, mentor, and develop the local Quality and Compliance team, fostering competence,engagement, and alignment with Group best practices•Serve as the primary interface between the local organization, regional teams, and divisionalleadership in France•Provide regular reporting and performance updates to the General Manager and headquarters,including key quality and compliance indicators•Influencing without authority – ability to challenge production, engineering or leadership where neededSafety Management & Culture•Promote and embed a strong safety culture across the organization, working in close collaborationwith Environment Health and Safety (EHS), Operations, and Logistics teams•Participate in and support crisis management activities, including product recalls, major incidents, andexternal communications.Internal and external relations:Internal relations:All Safran employeesExternal relations:Civil aviation authorities (CAAS, EASA, FAA, UK CAA, others)Customers, airlines, OEMsSuppliers, subcontractors, service providers
Experience:At least 8 years of experience in Quality or Compliance roles within the aerospace industry (maintenance, support, production, etc.)Education:•Degree in Engineering or a related technicalfield•Management experience, ideally in aninternational and multicultural environmentSkillsTechnical Skills•Strong expertise in maintenance error investigation and structuredproblem-solving methodologies.•Proven auditing capability, demonstrating objectivity, integrity, andattention to detail.•Advanced analytical skills with the ability to interpret data and drivedecision-making.Core Competencies•Leadership and team management•Decision-making and accountability•Cross-functional collaboration•Strategic thinking and continuous improvement mindsetKnow-How•Strong understanding of quality/safety management systems and standards(ISO 9001, EN9100, EN9110, etc.)•Good knowledge of Singapore regulations (CAAS) and internationalregulations (EASA, FAA, etc.)•Experience in a Part-145 maintenance environment is essentialInterpersonal skills•Highly organized and methodical with strong analytical and synthesiscapabilities•Proactive, autonomous, and adaptable in a dynamic operational environment•Strong interpersonal, communication, and influencing skills, with the ability totrain and engage stakeholders at all levels•High level of integrity, vigilance, and responsivenessSpecial notes:•Proficient with standard office software (Word, Excel, PowerPoint, etc.)•Some international travel may be required (France, Southeast Asia, etc.)
Asia, Singapore
Bachelor's Degree
More than 8 years
English (Fluent)